Shipping Info

Delivery is performed within the deadlines provided for direct delivery to the addressee or, if the addressee is absent, by a notice informing them of the availability of the parcel. Please note that a signature may be required on delivery. Please ensure you or someone else is home to sign for your parcel. Alternatively, please enter a business address for daytime delivery.

If your parcel cannot be delivered and is ‘Returned to Sender’, this will be returned to the Crusaders Mber+® Rewards Store. The team will be in contact to discuss & confirm your address to re-send parcel to you.
Delivery deadlines are indicated as accurately as possible. We are not responsible for delivery delays following the dispatch of your order which are due to a country's customs (export/import) clearance requirements. No damages or compensation will be payable in the event of delivery deadlines being exceeded. However, if the product has not been delivered 21 days after the delivery date indicated and this is due for any reason other than force majeure, the purchase may then be cancelled, and you may be refunded the price paid to the exclusion of any other damages or compensation (provided the delay is not contributed to by you). We are also not responsible for any customs charges or other additional fees associated with the delivery of your order.

Items available on this website are for New Zealand & International delivery.

For items readily in stock, we will dispatch your order within 48 working hours. Depending on your location, we anticipate delivery to New Zealand locations within 10-14 working days.

International orders may require up to 10 days to process. Please allow a further 14-21 days for your order to be delivered.